Customer Service
Deliver faster
Arrange production immediately upon receipt of advance payment within 24 hours. We can make transportation plan according to your requirements and guarantee delivery in accordance with national packing standards.
Prompt reply
Has 24 hours online service, we guarantee 24 hours to reply to customers, the first time through the phone and email to solve your problems. When a detailed technical problem is encountered, our engineers are always on call to ensure efficiency.
Profession service
We have professional domestic and foreign technicians and professional service personnel to solve your problems, and we will answer your questions as soon as possible.
Reliable quality
All our products are manufactured in strict accordance with domestic and international standards. The factory has a perfect enterprise standardization system, and equipped with sophisticated production, processing, testing equipment.
FAQ
Q: How long can make delivery?
A: For stock products, will make shipments in 5- 7 days after receiving deposit; for products need new production for common materials, usually make shipments in 10-15 days; for products need new production for special and rare materials, usually need 20-30 days to make shipment.
Q: Do you provide samples ? Is it free or extra ?
A: Free samples can be provided as you required. You need only to bear the freight cost.
Q: What is your terms of payment ?
A: Payment≤20000USD, 100% in advance. Payment＞20000USD, 30% T/T in advance ,balance before shipment.
Q: What are the advantages of your company ?
A: We have many professionals, technical personnel, more competitive prices and best after-dales service than other stainless steel manufacturers.
Q: Do you have inspection procedures for the products?
A: We can provide you certificate of quality accordingly. 2.We are willing to accept the third party inspection, such as SGS,BV,CE and so on.
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